Top-notch service from Stefania

The staff's exceptional kindness and the stunning views from our room made our stay truly memorable. Enjoying a delightful late-night salad at the hotel bar added a perfect touch to our evening.

I had a wonderful stay with stunning mountain views and an impressive breakfast spread. The welcoming touch with chocolates was a sweet surprise. The elegant lobby truly sets the tone!

Had a lovely two-night stay. Stefania at the front desk was pure magic and my king bed was so comfy, I almost missed my evening plans! Great views too!

But then I found the wifi charged me more than my fancy cocktail. Seriously, charging for internet? What's next, a fee for air?

The location was extremely convenient for exploring nearby attractions, and the room was spacious and clean with a stunning view of the Andes. Checking in was a breeze, and the staff was very accommodating, especially considering my very late arrival. Although I faced a hiccup with the dining experience and some miscommunication at breakfast, the overall service was professional and attentive.

i had a fantastic stay and was pleasantly surprised with the staff's friendliness and the excellent service. my previous visit to a different hotel in santiago didn’t meet my expectations, but this time marriott exceeded them with a beautiful walking tour nearby. the deluxe room was clean, cozy, and offered stunning views of the mountains.

the pool area lacked sunlight in the afternoon.

The room was spacious and super clean. The bed was really comfy, which was a huge plus. I had a great view of the Andes, which made my stay even better. Honestly, everything about the room was pretty chill. No complaints at all!

The hotel is in a great location. Easy access to shopping malls and a variety of restaurants. The lobby feels spacious and inviting. Front desk staff showed exceptional service. they greeted us warmly and helped us smoothly with check-in. The room was clean with a fantastic view of the Andes. Breakfast spread was decent, though I wished there were more fruit options. However, the facilities look a bit dated. The furniture felt old, and the bathroom needed updates. The gym could use some improvement too. The food quality at the Latin Grill wasn't up to par, with parts of my meal being cold and unappetizing. Service at the restaurant was professional, yet a bit lacking in warmth from the staff. A mixed bag of experiences overall.

Room layout felt stark and dated. it had just a bed and a small chair, hardly inviting for relaxation. The restaurant options limited, and the food quality stood out as subpar. meals arrived either lukewarm or overly cold, like they were hastily microwaved. While the breakfast buffet offered decent fare, it felt mismatched against the overall hotel experience.

The lobby had a lovely scent and an inviting atmosphere, with spacious seating areas. The staff were exceptionally attentive, assisting me with ease, making my stay enjoyable and stress-free, especially in terms of accessibility.

Some areas need refreshing and updates.

My wife and I had a wonderful stay at Santiago Marriott Hotel. The Deluxe Room King Bed was spacious, clean, and offered stunning views of the Andes mountains. The service from the staff was top-notch, especially in the restaurant where we enjoyed delicious meals.

Some areas of the hotel need updates.